Privacy Policy

1. Introduction

Ractallence ("we," "us," or "our") is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy describes the types of information we may collect, how we use that information, and the choices available to you regarding our use of it. By accessing or using our website and services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following categories of information:

• Contact information — such as your name, email address, phone number, or business name, when you submit a form, request information, or communicate with us.
• Account and usage data — information generated when you interact with our website or platform, including pages viewed, features used, and session activity.
• Business and financial inputs — data you voluntarily provide to our analysis tools in order to receive outputs or recommendations.
• Technical data — IP address, browser type, device information, and similar data collected automatically through cookies and related technologies.

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our website and services;
• Respond to inquiries, requests, and customer support needs;
• Improve, personalize, and develop our website and offerings;
• Communicate updates, administrative notices, or marketing materials, where permitted;
• Monitor and analyze usage trends to improve functionality and security;
• Comply with applicable legal obligations.

4. Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. You can control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features of our website.

5. How We Share Information

We do not sell your personal information. We may share information in the following circumstances:

• With service providers and vendors who assist us in operating our website and delivering our services, under appropriate confidentiality obligations;
• To comply with a legal obligation, court order, or governmental request;
• To protect and defend the rights, property, or safety of Ractallence, our users, or others;
• In connection with a merger, acquisition, or sale of assets, subject to standard confidentiality terms.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect the information we hold from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction or update of inaccurate information;
• Request deletion of your personal information, subject to legal exceptions;
• Opt out of marketing communications at any time;
• Withdraw consent where our processing is based on consent.

To exercise any of these rights, please contact us using the details provided on our Contact page.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third parties, and we encourage you to review their respective privacy policies.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.

11. International Data Transfers

If you access our website or services from outside the region in which our servers or service providers are located, your information may be transferred to, stored, and processed in a jurisdiction with different data protection laws than your own.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will post the revised policy on this page with an updated effective date. We encourage you to review this policy periodically.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via our Contact page.